top of page

Returns and Refunds Policy

​

Thank you for shopping with us.

​

If you are not entirely satisfied with your purchase, we're here to help.

​

Before you return a product, please make sure that:

​

  • The product was purchased in the last 3 days

  • The product is in its original packaging

  • The product isn't used or damaged

​

Please contact us before you send the product:

​

​

Send the product with its original packing to: Paisotec Lda - Jardimseco, Barranco da Nora, 303X Tavira 8800-502, Portugal

​

Shipping charges

​

Shipping charges incurred in connection with the return of a product are non-refundable.

​

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from us.

​

Damaged items

​

If you received a damaged product, please notify us immediately for assistance.

​

Sale items

​

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

​

Contact us

​

If you have any questions about our Returns and Refunds Policy, please contact us:

​

bottom of page